Shipping policy
Shipping Policy
At Four Hounds & Co., we aim to make sure your order arrives quickly and safely. Please read below for details on how we process and deliver your items.
Processing Times
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Orders are typically processed within 2-3 days after payment is received.
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You’ll receive a confirmation email with tracking details once your order has been dispatched.
Shipping Options & Delivery Times
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Standard Shipping: [Estimated timeframe, 3–7 business days within Australia]
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Express Shipping: [Estimated timeframe, 1–3 business days within Australia]
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International Shipping: [Estimated timeframe, 7–21 business days depending on location]
Please note: delivery times are estimates and may be affected by factors outside our control (e.g., carrier delays, customs processing, or public holidays).
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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From time to time, we may offer free shipping promotions.
Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number so you can follow its progress.
International Orders
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Customers outside of Australia are responsible for any customs duties, taxes, or import fees required by their country.
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We cannot guarantee delivery times for international orders, as they may be delayed by customs processes.
Lost or Delayed Packages
If your package is delayed or goes missing, please contact us at fhandco@outlook.com and we’ll do our best to assist you.